COVID-19 Protocols

With social distancing and other protective safeguards, deploying to an incident will offer new challenges. First Responders like Police, Fire, EMS, and SAR continue to respond to emergencies daily. If we are activated, here are some things to keep in mind:

  • If you have a fever, or are not feeling well, please stay at home.
  • If you have been exposed to anyone who may have the virus, please stay at home.
  • If you are a member of a vulnerable population, such as having an immune-compromised system or other factors, please stay at home.

If you do decide that it is safe for you to respond:

  • Wear a mask. If you do not have one, we will provide a N-95 mask for you.
  • Attempt to adhere to social distancing parameters as much as possible. (This may not be feasible.)
  • Clean your workstation frequently. We will provide sanitized wipes.
  • Wash your hands frequently. We will provide hand sanitizer.

Conditions will not be ideal. We will attempt to maintain social distancing when dealing with the public as much as possible. Inevitably, there will be issues that will come up that we have not considered. We will discuss these in a calm, rational manner and come up with the best solution, adhering to protocols from the CDC and Butte County Public Health.

Currently, Animal Control, 211, and the COVID Hotline (530-552-3050) are dealing with most animal issues. We are not anticipating being requested, but as we all know, fire season is right around the corner.

Thank you for your continued commitment to the community and especially the furry ones.

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Mailing Address

PO Box 441
Chico, CA 95927-0441 USA


(530) 895-0000